Yes! We ship all over the world - for any enquires please email us.

For shipping times, please refer here. If you have any further questions, don't hesitate to contact us at info@disco-sisters.com

Please allow up to 3 working days for your order to be shipped. We ship parcels Monday to Friday so this means orders placed after 9am on Friday will be processed and shipped from Monday morning onwards.

If your order includes a pre-order item along with in-stock items, we will wait until the entire order is in stock before shipping it to you. Pre-order items are expected to be available within three weeks.

If you need to change your delivery address, please contact us immediately. We can update the address as long as the order has not yet been shipped.

If you are outside the United Kingdom, you will need to pay any applicable customs fees, as these are not covered by Disco Sisters. Our courier, Evri, will contact you directly to arrange payment. If they do not receive a response, we will follow up with you.

For our returns policy, please see here.

Please follow our return portal here.

Customers are responsible for return postage costs. We recommend using a tracked service to make sure it arrives safely.

That’s totally fine! Just write the information clearly on a piece of paper and include it inside your return parcel.

Our store credit has a 1-year expiry period, so you’ve got plenty of time to use it on something you love.

We’re unable to guarantee your exchange or store credit without the return slip. Our team needs your order number to identify the return - without it, we won’t know who sent it back.

Yes. If your order qualified for free shipping (spent over £100), a £3.50 deduction will be applied to your return as a restocking fee.

Orders cannot be cancelled via Shopify. If you are looking to cancel your order, then please info@disco-sisters.com immediately. Please note, if your order has been shipped then this will not be able to be cancelled.

After placing your order, you will receive an order confirmation via email. If you don't see it in your inbox, please check your junk folder. If you still cannot find the email, contact us at info@disco-sisters.com, and we will investigate further.

Once your pre-order item is in stock, we will ship it using express delivery. This ensures you receive your item as quickly as possible once it becomes available.

Occasionally, Disco Sisters will offer pre-order options for certain items.

This means the item is currently out of stock, all pre-orders will be dispatched within 21 business days. 

While we always strive to dispatch items on or before the estimated date, please allow for a few additional days in the rare event of unforeseen circumstances beyond our control.

Important Information:

• Pre-order items are not eligible for next-day delivery.
• We cannot cancel pre-orders after 7 working days.
• If a delay exceeds 3 working days, you have the right to cancel your order.
• If your order includes both pre-order and in-stock items, the entire order will be shipped together on the dispatch date listed for the pre-order item.

Most of the time, your item will be in stock before the estimated 21 days. If you'd like to receive your item sooner, please reach out to us via Instagram or through our contact form to inquire about early dispatch.

Some items may be restocked depending on demand. You can sign up for restock notifications on the product page to receive an alert when an item becomes available again.

We provide a size chart for each item, available directly on the product page. If you're uncertain about sizing, feel free to reach out to our customer service team for assistance.

Yes, we offer gift cards in various denominations. They can be purchased on our website and are delivered via email.